This Privacy Policy describes how M&F Collaboration Inc. (“MNF Collaboration,” “we,” “us,” or “our”) collects, uses, stores, and shares personal information when you use our website, purchase products, request quotes, create an account, contact us, or otherwise interact with our services.
By using our website and services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide when you create an account, place an order, request a quote, contact us, communicate with our sales or customer support teams, or otherwise use our services.
This information may include:
- Name
- Company name
- Email address
- Telephone number
- Billing address
- Shipping address
- Account and login information
- Order and transaction information
- Quote and procurement request information
- Communications with our sales or support teams
- Other information you voluntarily provide
All personal information provided to us should be accurate and complete.
Payment Information
When you make a purchase, payment information may be securely collected and processed by Square and other authorized payment service providers used by MNF Collaboration.
Payment providers may collect and process payment information in accordance with their own privacy and security policies.
MNF Collaboration does not store complete payment card information unless specifically required and handled in accordance with applicable payment-security requirements.
Information Automatically Collected
Certain information may be collected automatically when you visit or use our website, including:
- IP address
- Browser and device information
- Operating system
- Language preferences
- Referring URLs
- Pages viewed
- Website activity
- Approximate location based on IP address
- Date and time of access
- Other technical and usage information
This information may be used to maintain website security and functionality, analyze performance, prevent fraud, and improve our services.
2. How We Use Your Information
We may process personal information to:
- Process and fulfill orders
- Process payments and transactions
- Provide order confirmations and shipping or delivery updates
- Manage customer accounts
- Respond to quote and procurement requests
- Provide customer service and technical support
- Communicate regarding orders, products, services, or account activity
- Detect and prevent fraud or unauthorized activity
- Maintain the security and operation of our website
- Improve our products, services, website, and customer experience
- Analyze website usage and performance
- Send marketing communications where permitted by applicable law
- Comply with legal, regulatory, tax, accounting, and compliance requirements
- Protect our rights and legitimate business interests
We may also use information where necessary to perform a contract with you, comply with legal obligations, protect legitimate business interests, or where you have provided consent.
3. When and With Whom We Share Personal Information
We may share personal information with trusted third parties when reasonably necessary to operate our business, complete transactions, fulfill orders, or provide requested services.
These parties may include:
- Payment processors, including Square
- Shipping carriers and logistics providers
- Suppliers and fulfillment partners
- Website hosting and technology providers
- Security and fraud-prevention providers
- Analytics providers
- Customer-support and communications providers
- Professional advisers, accountants, auditors, or legal advisers
- Government or regulatory authorities when required by law
We may also disclose information in connection with a merger, acquisition, financing, sale of assets, restructuring, or similar business transaction where permitted by law.
We do not sell customer contact information.
4. Cookies and Tracking Technologies
MNF Collaboration may use cookies and similar technologies to operate our website, remember preferences, maintain website functionality, understand website usage, measure performance, improve customer experience, and support marketing activities.
Some cookies may be provided by third-party analytics, advertising, or technology providers.
You may control certain cookies through your browser settings. Disabling cookies may affect the functionality of some portions of the website.
5. Advertising and Analytics
We may use analytics and advertising technologies to understand website usage, measure marketing performance, improve our services, and provide relevant advertising.
Third-party providers may use cookies and similar technologies and may receive information such as IP address, device information, browser information, and website activity in accordance with their respective privacy policies.
We do not use customers' personal information or images in advertising without appropriate authorization or consent where required.
6. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
This may include retaining information necessary to:
- Maintain customer and transaction records
- Fulfill orders and warranty obligations
- Resolve disputes
- Prevent fraud
- Meet tax, accounting, legal, and regulatory requirements
- Enforce agreements and protect our legal rights
When personal information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it in accordance with applicable requirements.
7. How We Protect Your Information
MNF Collaboration uses reasonable administrative, organizational, and technical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
Sensitive information transmitted through our website is protected using secure technologies, including HTTPS/SSL encryption where applicable.
Payments are processed through authorized payment providers using their applicable security measures.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights concerning your personal information, including the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request information concerning how your information is processed or disclosed
- Restrict or object to certain processing where applicable
- Request portability of certain information where applicable
- Withdraw consent where processing is based on consent
We may need to verify your identity before processing certain requests.
We will review and respond to applicable privacy requests in accordance with applicable law.
9. U.S. State Privacy Rights
Residents of certain U.S. states may have additional rights under applicable state privacy laws.
Depending on your state of residence and applicable legal requirements, these rights may include:
- The right to know or access categories and specific pieces of personal information collected
- The right to correct inaccurate personal information
- The right to request deletion of certain personal information
- The right to obtain information regarding disclosure of personal information
- The right to opt out of certain uses or sharing of personal information where applicable
- The right not to receive discriminatory treatment for exercising applicable privacy rights
MNF Collaboration will process valid requests in accordance with applicable state privacy laws.
10. International Privacy Rights
Users located outside the United States may have additional privacy rights under applicable data protection laws.
Where applicable, these may include rights of access, correction, deletion, restriction, objection, and data portability.
Where required, MNF Collaboration will process personal information based on an appropriate legal basis and respond to applicable privacy requests in accordance with relevant law.
11. Do-Not-Track Features
Some browsers provide a “Do Not Track” or similar privacy preference.
Because there is currently no universally accepted standard governing how websites should respond to these signals, our website may not respond uniformly to all Do-Not-Track signals.
Where applicable law requires recognition of particular browser-based privacy preference signals, we will process those signals in accordance with applicable requirements.
12. Children's Privacy
MNF Collaboration's website, products, and services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.
13. Third-Party Websites and Services
Our website may contain links to third-party websites or services.
MNF Collaboration is not responsible for the privacy, security, or content practices of third-party websites. We encourage customers to review the privacy policies of third-party services they access.
Third-party providers used to process payments, deliver orders, provide technology services, or perform other business functions may process information according to their own privacy policies.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, services, technology, legal requirements, or regulatory obligations.
The updated Privacy Policy will be posted on this page. Where appropriate, we may also provide additional notice regarding material changes.
15. How to Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to submit an applicable privacy request, please contact:
M&F Collaboration Inc.
1800 W Hawthorne Ln, Ste K1
West Chicago, IL 60185
United States
Email:support@mnfcollaboration.com
Phone: 630-984-9092